@TECHREPORT{Rio_Mod_2016, author = "Rios Barrera, Maria Fernanda - Valbuena Donoso, Mireya", title = "Modelo gerencial para la empresa Saravia Bravo s.a.s", year = 2016, institution = "Universidad Colegio Mayor De Cundinamarca", url = "https://repositorio.unicolmayor.edu.co/handle/unicolmayor/1400", }